Mindscape Terms & Conditions

Effective Date: 18/09/2024

Welcome to Mindscape! By using our app and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with these terms, please do not use our app or services.

1. Acceptance of Terms

By accessing or using the Mindscape app, you agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all users of the app, including visitors, registered users, and anyone accessing our content or services.

2. Description of Services

Mindscape provides an app-based platform that offers mental health support through AI-powered tools like Ava, resources for self-care, and access to mental wellness content. The app is designed to complement traditional mental health support and is not a substitute for professional therapy or medical treatment.

3. User Accounts

To use certain features of the Mindscape app, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your account by safeguarding your password.
• Notify us immediately of any unauthorised use or breach of security regarding your account.
• Be responsible for all activities conducted through your account.

4. Eligibility

The Mindscape app is intended for individuals 18 years of age or older. By using the app, you represent and warrant that you are at least 18 years old and possess the legal capacity to enter into and abide by these terms and conditions.

5. User Responsibilities

As a user of Mindscape, you agree to:

• Use the app for lawful purposes and in compliance with all applicable laws and regulations.
• Not misuse, abuse, or harm the app or services, including engaging in any form of unauthorised access, hacking, or data harvesting.
• Do not use the app to engage in or promote any activity that violates the rights of others, including any form of harassment, discrimination, or malicious behaviour.

6. Intellectual Property

All content, software, graphics, and materials available on Mindscape are the property of Mindscape or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, or otherwise exploit any content from the app without written permission from Mindscape.

7. Limitations of Use

Mindscape is designed to provide general mental health support. It is not intended to replace professional therapy or medical treatment. Mindscape does not provide medical advice, diagnosis, or treatment, and should not be relied upon as such. Always seek the advice of a licensed mental health professional for serious mental health concerns.

8. Termination of Use

Mindscape reserves the right to terminate or suspend your account or access to the app at any time, with or without notice, if you breach these terms or engage in unlawful activities. Upon termination, your access to the app and all related services will cease immediately.

9. Disclaimers and Limitation of Liability

Mindscape is provided on an “as is” and “as available” basis. While we strive to provide accurate and reliable content, we make no warranties regarding the completeness, accuracy, or availability of the app. Mindscape is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the app.

10. Third-Party Links

Mindscape may contain links to third-party websites or services that are not owned or controlled by Mindscape. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

11. Changes to Terms

Mindscape reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated terms within the app. Your continued use of the app following any changes signifies your acceptance of the updated terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
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Email: [email protected]